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Privacy Policy: How We Handle Your Information

We collect and protect the data you share when you open an account, deposit via bKash, Nagad or Rocket, and play on our platform. This policy explains what we collect, how we use it, and the control you have over your information.

Account data protectedPayment information securedContact us anytimeYour rights explainedData retention policy
living casino Privacy Policy: How We Handle Your Information
REACH US

Contact Us About Your Privacy

If you have questions about how we handle your data, want to request a copy of your information, or need to update account details, our support team is here to help. Reach us through live chat from your account dashboard, send an email, or use the contact form on the site.

Live Chat Open the chat widget from your account page and ask about data access, correction requests, or privacy questions. Our team responds directly and can guide you through account settings where you control notifications and marketing preferences.
Email Support Send your privacy inquiry to the support address listed in the contact section. Include your registered mobile number or email so we can verify your account and respond securely. We reply to data requests within a reasonable timeframe.
Account Settings Log in and go to account settings to update your mobile number, email, or password. You can also opt out of promotional messages and adjust notification preferences. For full account closure or data deletion, contact support directly.
DATA HANDLING

How We Protect Your Information

We use encryption to secure payment transactions when you deposit via bKash, Nagad or Rocket. Account passwords are hashed and session data is protected during transmission. We limit internal access to personal information, and staff who handle account queries follow data-protection protocols. Cookies help us keep you logged in and remember your preferences, and you can clear them anytime through browser settings.

Payment Security

Deposits and withdrawals through bKash, Nagad and Rocket are processed over encrypted connections. We receive only the transaction reference and confirmation, not your wallet PIN or full credentials. Your balance updates once we verify the payment with the provider.

Account Access

Your password is stored as a one-way hash. We verify your identity through the mobile number or email you registered with. If you suspect unauthorized access, change your password immediately from account settings or contact support to secure your account.

Cookie Use

We use cookies to maintain your session, remember language preference, and track site performance. Third-party analytics cookies help us understand how visitors navigate the platform. You can disable cookies in your browser, but some features may not work without them.

Data Retention

We keep account records, transaction history and support correspondence for the period required by financial auditing and dispute resolution standards. When you close your account, we stop active marketing and gameplay processing but retain compliance records as needed.

Privacy Policy FAQ

We collect your mobile number, email, payment details from bKash, Nagad or Rocket deposits, device type and IP address for security, and gameplay data to show your betting history and calculate payouts.

Payment transactions are encrypted during transmission. We receive only transaction confirmation and your wallet identifier to credit your account. We do not store your wallet PIN or full credentials on our servers.

Yes. Contact support through live chat or email with your registered mobile number or email address. We verify your identity and provide a copy of your account data within a reasonable timeframe.

Log in and go to account settings to update your mobile number, email or password. To close your account or request full data deletion, contact support directly and we will process your request.

We share transaction data with bKash, Nagad, Rocket and payment processors to complete deposits and withdrawals. We do not sell your personal information to advertisers or other third parties outside our service operations.

We use session cookies to keep you logged in, preference cookies for language settings, and analytics cookies to track site performance. You can disable cookies in your browser settings, though some features may not function without them.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.